ACCESSIBILITY

Field Day aims to be an inclusive, accessible, and enjoyable experience for everyone. We are constantly working on ways to improve the event experience for our patrons. We understand that when deciding about whether to attend an event, knowledge is power, so here are some things that might be useful for you to know before you arrive.

The information below is constantly being updated. If anything is noted as not yet known, check back soon for updates.

Accessible Tickets

If you require an Accessible Ticket, purchase a ticket and then head to the Moshtix ticket page and click ‘Accessibility Information’ in the header to request that your ticket be converted free of charge. This ensures you receive accessibility information from us before the event and allows us to provision adequate resources on the day.   

Carers / Companion Cards

We know that equal access can sometimes mean being accompanied by a carer. Field Day offers complimentary carer/companion tickets for companion card holders. If you’d like to request a companion ticket, visit the link below and fill in the request form. You’ll need your Moshtix order number (from when you bought your own ticket to Field Day) and a copy of your companion card.

Request Form: https://tixsupport.moshtix.com.au/hc/en-us/requests/new

IMPORTANT- We are more than happy to facilitate any companion swaps should your companion need to be replaced with someone else during the day. Just ask the Front Gate Manager or the Accessibility Manager and they will help organise this.

Accessibility Hotline

To help improve the experience for our accessible patrons we will be operating an accessible hotline on the day of Field Day. The hotline phone will be monitored by the Accessibility Manager for the duration of the day and can be reached by phone call and text message. Please feel free to contact the hotline if you’re facing any access issues, need support, or have any questions related to accessibility. We strongly recommend contacting the number through WhatsApp, as mobile phone reception is likely to drop out as the festival gets busier.

The Accessibility Hotline number is only active on Thursday 1 January 2026. Check back here closer to the event day for the number.  

To discuss any accessibility requirements prior to this date, please call our office number on 02 9699 2454 or email [email protected].

Accessibility Liaisons

To help ensure a positive, safe experience for our accessible patrons, Field Day will have a dedicated Accessibility Liaison team on site, led by an Accessibility Manager. They will be stationed on the viewing platform and roaming throughout the event. They can be reached by contacting the Accessibility Hotline number or asking any of our crew in yellow shirts. They’re there to help in any way they can so please reach out if you need assistance.

Accessibility event staff wear yellow shirts

Assistance Animals

Assistance animals are welcome at this event as we understand that equal access can sometimes mean having one accompany you. Please ask one of our friendly staff or Accessibility Liaison for assistance. Assistance animals are trained to assist a person with disability and meet standards of hygiene and behaviour that are appropriate for an animal in a public place. If you would like to discuss how we can support you and your Assistance Animal on site before Field Day, please email [email protected]

 

Getting to the Festival

Parking – There is no dedicated patron parking for Field Day. The closest public parking is at The Domain Wilson car park. We strongly suggest booking in advance as it will sell out. This parking station has lift access to Art Gallery Road.

Book a parking space via this page

Drop Off – The accessible drop off location is on Hospital Road and will be operational from 12pm – 7pm. It can only be reached via College Street. There is a continuous footpath of travel from the drop off point to the accessible entrance.

Pick Up – The pick-up location is located on St Mary’s road between Cathedral Street and Yurong Parkway and will be operational from 7pm. There is a continuous footpath of travel from the exit point (the same as the accessible entry point) to the pick-up location.

Accessible Entry

The accessible entrance is the main entrance located on Art Gallery Road. The accessible lane is identifiable by a sign and is on a concrete path. This location is also the best place to exit when you’re leaving Field Day.

Moving Around The Site

Field Day has ample pathways throughout the site, leading to or close to all amenities, event facilities, bars, stages and viewing platform. The paths are continuous and are concrete. They can occasionally get congested, so if you require assistance to move from one area of the site to another, we encourage you to contact the Accessibility Hotline or ask any of our event staff for assistance. Please note the rest of the site is grass.

Accessible Toilets

We have ample accessible toilets on site. There is one at the viewing platform, in the VIP area and at every block of toilets. An accessible patron map will be posted closer to the event date showing their exact locations. The accessible toilets are identifiable by this symbol:

Accessible Toilet Symbol

Accessible Viewing Platform

There will be an accessibility platform at Centre Field Stage (main stage). The viewing platform is a shared space with VIP patrons and our accessibility patrons plus one other (carer or friend). There is a continuous path of travel from the Accessible Entry to the viewing platform. Chairs are provided on the platform as well as an accessible toilet. The platform will be staffed by our friendly event team who are there to help in any way they can.

The viewing platform will be identifiable by this symbol on a tall flag and the ground-level signage:

Accessible Platform Wayfinding Symbol

Event Facilities

At Field Day, the bars, Anything Anytime (Merch/Cloakroom) and Recycling will have Accessible service points with lowered counters. These will have signage above them that reads “Accessible”.

AUSLAN

It is not yet confirmed if Field Day will have AUSLAN Services available. Check back here for updates.

Captioning

Field Day will not have captioning.

Lighting / Special Effects Considerations

Please bear in mind that some artists at Field Day request special effects for their performances. This can include but is not limited to Strobe lights, Flames, CO2 and Close Proximity Fireworks. There will be a large scale laser show at Centre Field Stage and Treetop stage.

First Aid

Field Day will be operating an advanced Medical Facility and a crowd care, Party Safe space. These tents are next to each other and are noted on the accessible patron map. The Party Safe team will also be out roaming the site in their Pink Tees, handing out sunscreen and lollies and are always up for a chat. They’re there to support you if you’re feeling overwhelmed, unsafe, or are unwell.

Party Safe crew

Emergency Evacuation Procedures

In the unlikely event of a site evacuation, please make your way to the Accessible exit point (the VIP/Accessible Entrance) and follow the directions of event staff and security to the closest Assembly Area. The Accessibility Liaison will be available to assist you in this process if required and is briefed to travel to the Accessible viewing platform to help and then to the Accessible exit point.

Contact Us

We are happy to assist people with accessibility requirements in making plans for a pleasant and safe festival experience.

Before the event: Please get in touch with us at [email protected] or phone 02 9699 2454.